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Web Service Documentation / Known Issues
The following table lists the known issues within the Live/Test environment.
Date | Issue # | Live Status | Test Status | Description |
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May 6, 2024 | 15530 | Resolved | Resolved | The Get-Monthly-Web-Service metric does not return a full set of 12 monthly electric use site values when one of the property's meters is not in use. |
Mar 28, 2024 | 15401 | Resolved | Resolved | The Add Property Identifier web service call should not allow you to add the following deprecated Standard IDs. See FAQ for more details.
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Mar 21, 2024 | 15399 | Resolved | Resolved | The Get Use Details Revision web service call fails for Museums. The useDetailsRevisions.xsd schema is missing the following elements and will be updated outside of a typical major release.
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Aug 28, 2023 | 14876 | Resolved | Resolved | A HTTP 500 error is sometimes encountered when accepting/rejecting a connection request. |
Aug 15, 2023 | 14862 | Resolved | N/A | The "terms of use" checkbox field should not display during a connection request between a user and a web service provider if the web service provider indicates that no terms of use is required. |
Jun 9, 2023 | 14636 | Resolved | Resolved | The "Reason(s) For No Score" metric (reasonsForNoScore) in the Get-Metrics web service and the Get-Reasons-for-No-Energy-Score web service should not include any HTML in its list of reasons that returned. |
May 5, 2023 | 14594 | Resolved | Resolved | A HTTP status code of 403 and an "Access Denied" message should be returned if you try to delete a child property of a campus that you're not the property data administrator of using DELETE /property/(buildingId). |
Feb 14, 2023 | 14374 | Resolved | Resolved | The original behavior (prior to the 20.0 LIVE release on 2/12/2023) have been restored to the following 4 metrics:
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Nov 22, 2022 | 14238 | Resolved | Resolved | The data type for the following metrics should indicate a type of "numeric" instead of "string":
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Sep 27, 2022 | 14155 | Resolved | Resolved | The following metrics should be reporting back Yes/No Values instead of 1/0 (numeric) values:
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Sep 12, 2022 | 14118 | Resolved | Resolved | JSON (instead of XML) is intermittently being returned in web service responses. |
May 10, 2022 | 13886 | Resolved | Resolved | Single property/meter association web service (POST /property/(propertyId)/meter/(meterId)) is missing validation to verify that the specified meter belongs to the specified property. |
May 9, 2022 | 13447 | Resolved | Resolved | The Get Property Use Metrics web service should always return a 404 error when the corresponding property does not exist. |
Jan 18, 2022 | 13611 | Resolved | Resolved | Validation is missing to ensure the inactive-date is after the first-bill-date when adding (POST) or updating (PUT) waste meters. |
Oct 15, 2021 | 13432 | Resolved | Resolved | The following web service metric names will be renamed in an upcoming Portfolio Manager Web Services 18.0 release:
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Jun 7, 2021 | 13235 | Resolved | Resolved | The XML response for the Get-What-Changed-Property-Use-List web service returns duplicate information. |
Jun 6, 2021 | 13249 | N/A | Resolved | Cannot create an account in the BETA environment using "POST /wstest/account". Currently a HTTP status code of 401 is being returned. |
May 27, 2021 | 13002 | Resolved | Resolved | The "People with Access to Property" metric is not returning a result if you're not connected to all the users who currently have access to the property. |
Apr 13, 2021 | 13154 | Resolved | Resolved | The XML response for the Get-All Meter-Identifier-List web service has a misspelling in a reference link. The reference link should refer to "/identifier" instead of "identifer". |
Jan 29, 2021 | 13003 | Resolved | Resolved | An error message should be returned to indicate that you cannot change your username via a PUT account webservice call. |
Dec 18, 2020 | 12919 | Resolved | Resolved | The following web service metric names are misspelled and will be corrected in an upcoming Portfolio Manager Web Services 17.0 release:
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Aug 31, 2020 | 12651 | Resolved | Resolved | When calling the web service to retrieve the list of pending property share requests, a 403 is returned when you are not connected to the property owner of a pending property share. |
Apr 17, 2020 | 12401 | Resolved | Resolved | The "Set Up Web Services/Data Exchange" functionality in the Portfolio Manager Web Application does not work if the bulk share request includes a combination of existing share overwrites and new shares. |
Mar 19, 2020 | 12289 | Resolved | Resolved | Adding/updating consumption cost values that contain leading/trailing whitespace characters fails. |
Mar 4, 2020 | 12235 | Resolved | Resolved | The GET /meter/(meterId)/consumptionData web service is not returning cost values for delivery meters. |
Feb 27, 2020 | 12247 | Resolved | Resolved | Slow response when calling the GET /property/(propertyId)/meter/list web service with the "myAccessOnly" option seto to TRUE. |
Dec 12, 2019 | 12049 | Resolved | Resolved | Update #1: On Friday, December 13, 2019 at around 5pm EST, a fix was applied to the LIVE web service environment that resolved the intermittent 401 HTTP status code issue. Web service activity in the LIVE environment is expected to return to normal behavior. After this past weekend’s release on December 7th, Portfolio Manager Web Services is experiencing technical difficulties where 401 HTTP status codes are being intermittently returned. We are currently looking into the cause and will provide additional updates as we investigate. Thank you for your patience and we apologize for any inconvenience. |
Sep 4, 2019 | 11728 | Resolved | Resolved | Cannot single associate a waste meter if you don't have access to all the waste meters of a property. |
May 23, 2019 | 11440 | Resolved | Resolved | "disposalDestinationId" is incorrectly displayed in GET …/meter/(meterId)/wasteData calls. The id is not applicable to other services and should not be displayed. |
May 23, 2019 | 11400 | Resolved | Resolved | Very large billing entries for the following elements cause a HTTP 500 error: usage, quantity, cost, demand. |
May 1, 2019 | 11504 | Resolved | Resolved | Cannot add or update consumption data on a meter that contains custom meter additional identifiers. |
Apr 19, 2019 | 11466 | Resolved | Resolved | Default irrigatedArea assignments are not being handled correctly for PUT /property and PUT /building services associated with US Multifamily Housing property types. |
Apr 18, 2019 | 11463 | Resolved | Resolved | There are two defects associated with this issue:
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Apr 2, 2019 | 11437 | Resolved | Resolved | The GET /meter/(meterId)/wasteData web service is not returning disposal destination data. |
Mar 31, 2019 | 11399 | Resolved | Resolved | Schema does not enforce the existence of the required 'value' tag when adding/editing the ‘plantDesignFlowRate’ use detail. |
Feb 27, 2019 | 11372 | Resolved | Resolved | The wasteData.xsd schema file contains an invalid declaration. The correction involves changing <xs:element name="wasteData" minOccurs="0" maxOccurs="120"/> to <xs:element ref="wasteData" minOccurs="0" maxOccurs="120"/> |
Oct 19, 2018 | 9278 | Resolved | Resolved | Only allow date inputs that have a year that starts with 1 or 2 (i.e., 1999, 2018) across all web services. |
Oct 18, 2018 | 11079 | Resolved | Resolved | The Get-Property web service fails if the property notes field length is > 988 characters. The temporary workaround was addressed in issue #11004. This specific issue involves the permanent fix for the described scenario. |
Aug 31, 2018 | 11004 | Resolved | Resolved | The Get-Property web service fails if the property notes field length is > 988 characters. A temporary workaround will involve only returning the first 988 characters of the property notes field until a permanent solution is implemented. |
Aug 29, 2018 | 11001 | Resolved | Resolved | The Get-Metrics web service does not work correctly when a metric value involves multiple items. For example, if a property has multiple certification years then the "energyStarCertificationYears" metric does not work. However, if the property has one certification year then the "energyStarCertificationYears" metric will be returned correctly. |
Aug 4, 2018 | 10927 | Resolved | Resolved | Demand data cannot be removed in a PUT /consumptionData/(consumptionDataId) call. |
May 2, 2018 | 10729 | Resolved | Resolved | Cannot add a property to an account that has a username that is more than 30 characters in length. |
Apr 30, 2018 | 10722 | Resolved | Resolved | The Get What Changed web services should not return a 403 for customers that you are connected to. |
Feb 3, 2018 | 10480 | Resolved | Resolved | Attempting to edit a meter's "type" element results in a 500 error. |
Dec 11, 2017 | 10273 | Resolved | Resolved | The data type for "Yes/No" metrics should indicate a type of "numeric" instead of "string". |
Nov 9, 2017 | 10300 | Resolved | Resolved | The GET Energy Performance Project web service always returns an error. |
Oct 13, 2017 | 10252 | Resolved | Resolved | The following design web services should allow decimal values for estimated energy data:
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Oct 13, 2017 | 9806 | Resolved | Resolved | The "PUT /property/(propertyId)/design" does not correctly save the estimated energy data when it is provided. |
Jun 16, 2017 | 9957 | Resolved | Resolved | The "GET, PUT, and POST /building" web services do not work with irrigated area information. |
Apr 19, 2017 | 9764 | Resolved | Resolved | The "POST /targetFinder" web service does not accept a property use type of "other". |
Apr 19, 2017 | 6059 | Resolved | Resolved | The "POST /targetFinder" web service does not return the following metrics for international properties (non-US/CAN properties): designScore,designTargetSiteTotal,designTargetSourceTotal,designTargetSiteIntensity, designTargetSourceIntensity,designTargetWaterWasteWaterSiteIntensity, designTargetWaterWasteWaterSourceIntensity,designTargetEnergyCost,designTargetTotalGHGEmissions. Current weather station assignment limitations prevent these metrics from being calculated. |
Jan 25, 2017 | 9565 | Resolved | Resolved | Deleting a single consumption record that does not exist should always return a 404 error. |
Oct 28, 2016 | 9349 | Resolved | Resolved | An HTTP 400 error and the "The pending request doesn't exist or has been fulfilled" message should be returned when you try to accept a meter share that is now longer pending. |
Aug 22, 2016 | 9153 | Resolved | Resolved | The "myAccessOnly" parameter in the Get-Meter-List web service does not return waste meters that you have access to. |
Jul 20, 2016 | 9007 | N/A | Resolved | Cannot generate share notifications in the Test environment for the following notification types:
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Jun 22, 2016 | 8894 | N/A | Resolved | The following metrics that are available through the Get-Metrics web service should have a date format of YYYY-MM-DD: energyBaselineDate, energyCurrentDate, waterBaselineDate, waterCurrentDate, wasteBaselineDate, wasteCurrentDate. |
Sep 30, 2015 | 3704 | Resolved | Resolved | Values for the fields that are marked as optional in the property schema (i.e., address2, county) should be retained when they are not provided when updating a property (PUT Property). Instead, the values for those optional fields are incorrectly getting removed. |
Sep 4, 2015 | 7729 | Resolved | Resolved | A share update notification is not being generated when a meter level custom field value changes for a pending meter share. |
Mar 19, 2015 | 6998 | Resolved | Resolved | Cannot update existing green power data. |
Mar 19, 2015 | 6929 | Resolved | Resolved | A share update notification is not being generated when a property level custom field value changes for a property share. |
Feb 25, 2015 | 6952 | Resolved | Resolved | Meter level custom field values are not being returned in the list of pending meter share requests. |
Feb 19, 2015 | 6933 | Resolved | Resolved | Property share permission edits made by customers incorrectly create 'SHAREUPDATE' meter notifications for the provider. |
Feb 17, 2015 | 6930 | Resolved | Resolved | After adding a new property to a customer's account, you should have "Share Forward" access on that property. |
Feb 3, 2015 | 6871 | Resolved | Resolved | Target Finder web service is incorrectly calculating the Median Site EUI when energy estimate inputs are not provided. |
Nov 26, 2014 | 6662 | Resolved | Resolved | Inactive date is not being reset correctly when updating a meter to be back in use. |
Oct 30, 2014 | 6528 | Resolved | Resolved | Cannot specify a property use type of Prison when using the Design and Target Finder web services. This involves an XML schema change and will be done in a future release with advanced notice given. |
Oct 15, 2014 | 6482 | Resolved | Resolved | Receive HTTP 500 error when attempting to retrieve notifications. This occurs when there is a notification that references a user account that no longer exists. |
Aug 27, 2014 | 6285 | Resolved | Resolved | Account level custom field information and/or terms and conditions information are not being prompted for customers attempting to perform a reconnect within the UI. This issue is only occurring when customers view the provider's contact information on the view contact screen. |
Aug 26, 2014 | 6020 | Resolved | Resolved | Additional notification notes that are provided when responding to a connection request or property/meter share request are not being displayed for customers in the web application. |
Aug 20, 2014 | 6253 | Resolved | Resolved | Cannot reject meter share requests that are for full access. A fix is being currently worked on. In the mean time, the meter share request can be rejected using the web application. |
Jun 24, 2014 | 5995 | Resolved | Resolved | The customer level "meterSharingAllowed" setting is not being enforced. Instead the global "meterSharingAllowed" option (which is can be accessed in Account Settings") is always being enforced. |
Jun 16, 2014 | 3198 | Resolved | Resolved | The "createdDate" audit information that is returned is behind by 4 hours when retrieving the following information: property, property uses, meter, and consumption data. |
May 30, 2014 | 5889 | Resolved | Resolved | Calling the GET /ws/association/property/(propertyId)/meter web service incorrectly returns design meters created within the specified property. |
May 8, 2014 | 5627 | Resolved | Resolved | Cannot add or retrieve unique property identifier values that exceed 200 total characters in length. This fix requires a schema change and there are no current workarounds available. |
Apr 15, 2014 | 5626 | Resolved | Resolved | Properties created with the "numberOfBuildings" value entered as '0' cannot be updated to a "numberOfBuildings" value of '1'. |
Apr 3, 2014 | 5610 | Resolved | Resolved | Associating a building to a property causes the property's "numberOfBuildings" to be incorrectly updated. Disassociating does not update the "numberOfBuildings" value. Association/Disassociating buildings to a property should not update the property's "numberOfBuildings" value. |
Apr 3, 2014 | 5578 | Resolved | Resolved | Cannot associate child meter to its parent property use. |
Apr 3, 2014 | 5543 | Resolved | Resolved | Unable to associate water meters to a property unless you have access to all of its meters (both energy and water). Similarly, you are unable to associate energy meters to a property unless you have access to all of its meters (both energy and water). The meter association web service will be modified so access is just based on the meter type. For example, access to all energy meters is only required to associate energy meters and access to all water meters is only required to associate water meters. |
Mar 28, 2014 | 5551 | Resolved | Resolved | Receive HTTP 500 error when attempting to retrieve notifications. This occurs when there is an unshare notification for a deleted meter and the meter's property was also deleted. |
Mar 19, 2014 | 5536 | Resolved | Resolved | GET /property/(propertyId) responses are not correctly returning the enforced access level for shared properties. The access level always returns: |
Feb 18, 2014 | 5191 | Resolved | Resolved | This is the short term fix for issue #5188 where the applicable use detail values entered with decimals via the user interface will be rounded to the nearest whole number when retrieved through a web service call. |
Feb 17, 2014 | 5345 | Resolved | Resolved | Web services users are unable to GET property design data if a front end user enters the design energy data as one or more of the following energy types:
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Feb 4, 2014 | 1794 | Resolved | N/A | Receive intermittent HTTP 500 errors when submitting web service calls. |
Jan 15, 2014 | 5188 | Resolved | Resolved | The following characteristics should allow decimal values in the XML schemas: seatingCapacity (for Worship Facility) and numberOfSurgicalOperatingBeds (for Medical Office). If the values for these characteristics were entered from the web application with decimals then the following web service calls will fail for those property use types.
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Jan 14, 2014 | 5186 | Resolved | Resolved | Metric "regionalPowerGrid" is not being correctly calculated by the Get-Metrics web service. |
Jan 13, 2014 | 5177 | N/A | Resolved | In the Test environment only, you cannot associate meters to properties. System responds with a 500 error after submitting a valid POST /association/propertyUse/(propertyUseId)/meter web service call. |
Jan 3, 2014 | 5125 | Resolved | Resolved | Design-score and design-target property metrics are not being calculated correctly by the Design and Target Finder web services when every use-detail value is not provided. The system is not calculating the default values for those use-details that are not provided which are needed to calculate the design metrics. As a workaround, you can explicitly specify to use default values for certain use-details as with the following example for K12 School: <numberOfWorkers/> <studentSeatingCapacity/> <numberOfWalkInRefrigerationUnits/> |
Dec 20, 2013 | 5102 | Resolved | Resolved | When a meter is deleted, a notification is not being generated for all affected web service users. |
Dec 20, 2013 | 3856 | Resolved | Resolved | Design median metrics retrieved via web services do not match the design median metrics within the web application. |
Dec 13, 2013 | 5037 | Resolved | Resolved | The "waterBaselineDate" metric available through the Get-Metrics web service is returning the earliest water baseline date instead of the selected water baseline date. |
Dec 6, 2013 | 4991 | Resolved | Resolved | Receive HTTP 500 error when attempting to accept a read-only meter share request. This occurs when there is another web service user with full access on that same meter. |
Nov 21, 2013 | 4956 | Resolved | Resolved | Cannot add the following meter types in Gallons (UK): Fuel Oil No 5 or 6, Fuel Oil No 1, Fuel Oil No 2, Fuel Oil No 4, Diesel, Kerosene, Propane, and Liquid Propane. Cannot add the following meter types in GJ: Fuel Oil No 5 or 6, Fuel Oil No 1, Fuel Oil No 2, Fuel Oil No 4, Coal Anthracite, Coal Bituminous, Coke, Diesel, District Chilled Water - Absorption Chiller using Natural Gas, District Chilled Water - Electric-Driven Chiller, District Chilled Water - Engine-Driven Chiller using Natural Gas, District Chilled Water - Other, District Hot Water, District Steam, Electric, Electric on Site Solar, Electric on Site Wind, Kerosene, Natural Gas, Other (Energy), Propane, Liquid Propane, and Wood. Cannot add the following meter types in Tonnes (metric): Coal Anthracite, Coal Bituminous, Coke, and Wood. Cannot add the following meter types in Kilogram: District Steam. |
Nov 20, 2013 | 4946 | Resolved | Resolved | Meter consumption data added to a meter after the "Date Became Inactive" is incorrectly used within annual metric calculations. |
Nov 18, 2013 | 4888 | Resolved | Resolved | Pending property and meter shares remain as seemingly valid pending share notifications when the customer deletes the property and/or meter. When accepting or rejecting the share requests, a successful response is reported, however, the share request will remain pending. |
Nov 18, 2013 | 4881 | Resolved | Resolved | In the Test environment, you cannot run a Get-Metrics web service call for the metric "energyStarCertificationApplicationStatus" on a property that was shared to you because the share did not include full access on the Recognition permission category. As a result, this prevented other metrics in the same call from getting processed. Now, any property share requests generated from the Test environment will include full access on the Recognition permission category. |
Nov 12, 2013 | 4879 | Resolved | N/A | Customers are able to edit and submit shared data exchange settings for a property to the "None" permission option. The provider account is able to accept the new property share, however, a 403 error occurs when attempting to access the property. Editing property permissions to "None" should result in termination of the property share. |
Oct 31, 2013 | 4839 | Resolved | Resolved | The unit of measure is not returned for "totalGHGEmissions" when calling the Get-Metrics web service. |
Oct 31, 2013 | 4838 | Resolved | Resolved | Receive a 403 error when attempting to associate a meter to a property. This is caused when the corresponding property is a result of a property share request for full access. This only occurs within the Test environment ("/wstest"). |
Oct 17, 2013 | 4772 | Resolved | Resolved | Cannot add a meter to a Canadian property. |
Sep 30, 2013 | 4766 | Resolved | Resolved | Having full access on "All Meters Information" when exchanging data can result in multiple web service users being granted full access automatically on the same meter. After careful review of "All Meters Information", this permission category will be permanently removed from the data exchange process. UPDATE: Permission corrections were performed on 11/21/2013. UPDATE (from release 1.11 on 11/7/2013): "All Meters Information" permission category removed as an option when sending property share requests through the data exchange process. |
Sep 25, 2013 | 4732 | Resolved | Resolved | The following accept/reject scenarios prevent subsequent pending sharing requests from being accepted or rejected:
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Sep 23, 2013 | 4697 | Resolved | Resolved | When a meter that you had access to is deleted, the meter name does not display with the notification that you receive within the web application. |
Sep 23, 2013 | 4693 | Resolved | Resolved | Receive a 403 error when attempting to retrieve the list of pending property shares. This is caused when the web service user performs a disconnect from the customer and any existing pending property shares are not removed. |
Sep 19, 2013 | 4679 | Resolved | Resolved | Plant Design Flow Rate should be required for Wastewater Treatment Plant. The unit of measure for the hotel characteristic "Amount of Laundry Processed On-Site Annually" is missing. The hotel XML schema will be updated to include the unit of measure for this characteristic in a future release and advanced notice will be given. UPDATE (from release 1.13 on 12/5/2013): All values sent to and from web services for the hotel characteristic "Amount of Laundry Processed On-Site Annually" will be interpreted in pounds. UPDATE (from release 2.0 on 2/10/2014): The XML schemas have been changed to address the items mentioned above. |
Sep 18, 2013 | 4664 | Resolved | Resolved | Include the unit of measure for the following characteristics in the hotel XML schema:
UPDATE (from release 1.13 on 12/5/2013): All values sent to and from web services for the hotel characteristics listed above will be interpreted in square feet. UPDATE (from release 2.0 on 2/10/2014): The XML schemas have been changed to address the items mentioned above. |
Sep 16, 2013 | 4645 | Resolved | Resolved | Cannot delete a meter that belongs to a Canadian property. |
Sep 16, 2013 | 4641 | Resolved | Resolved | The Get espMeterID Mapping web service is not performing a case insensitive lookup similar to how the Get espPropertyID and Get espBldgID web services are. |
Sep 12, 2013 | 4633 | Resolved | Resolved | Cannot access a meter within the web application. Validation is being performed by the web application that required you to have access to all of the property's meters instead of just on the meter of interest. |
Sep 6, 2013 | 4589 | Resolved | Resolved | When retrieving meter consumption data for a meter that spans multiple "pages", the same meter consumption record can appear at the bottom of a response page and also appear at the top of the response for the next page. This makes it appear that there are duplicate meter consumption records with the same ID which is not the case. |
Aug 30, 2013 | 4548 | Resolved | Resolved | Retrieving the following property use type fails:
UPDATE (from release 1.13 on 12/5/2013): All values sent to and from the web services for those characteristics listed above will be interpreted in square feet. UPDATE (from release 2.0 on 2/10/2014): The XML schemas have been changed to address the items mentioned above. |
Aug 30, 2013 | 4546 | Resolved | Resolved | Retrieving the use-details revisions for the following property use types fail:
UPDATE (from release 2.0 on 2/10/2014): The XML schemas have been changed to address the items mentioned above. |
Aug 30, 2013 | 4535 | Resolved | Resolved | Cannot submit meter share requests for IT meters and average influent flow meters through the web application for purposes of data exchange. UPDATE (workaround): IT meters and average influent flow meters cannot be added to your list of supported meter types through the web application but you can add it to your list through a "PUT /dataExchangeSettings" web service call. The following lists the meter types:
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Aug 29, 2013 | 4537 | Resolved | Resolved | Median property metrics are not being calculated by the Target Finder web services. |
Aug 27, 2013 | 4514 | Resolved | Resolved | The "energyAlerts" and "waterAlerts" metrics do not include any gap or overlap alerts. |
Aug 27, 2013 | 4511 | Resolved | Resolved | Cannot specify an energy rate cost with decimals when using the Design and Target Finder web services. This involves an XML schema change and will be done in a future release with advanced notice given. UPDATE (from release 2.0 on 2/10/2014): The XML schemas have been changed to address the items mentioned above. |
Aug 26, 2013 | 4430 | Resolved | Resolved | A HTTP 500 error occurs when trying to retrieve a property, meter, or property-use that does not exist. A HTTP 404 error should be returned instead. |
Aug 23, 2013 | 4492 | Resolved | Resolved | Target and median metrics are incorrectly calculated for the following property uses: Residence Hall/Dormitory, Medical Office, and Barracks. These metrics are available through the Target Finder and Reporting web services. |
Aug 22, 2013 | 4453 | Resolved | Resolved | The "egridOutputEmissionsRate" metric returns null in Test and Production. |
Aug 22, 2013 | 4396 | Resolved | Resolved | Only the Property Owner should be able to delete the property. In previous releases, users who were granted "Full Access" were able to delete the property. |
Aug 13, 2013 | 4408 | Resolved | Resolved | When submitting a property or meter share request through the web application for purposes of data exchange, the "Edit" link does not always appear. The share request can still be performed by clicking on the radio button. |
Aug 12, 2013 | 4403 | Resolved | Resolved | Read-only property share requests are incorrectly being shown as read-write when retrieving pending property share requests. After accepting the read-only property share request though, the read-only permission is still correctly being enforced. |
Aug 8, 2013 | 4393 | Resolved | Resolved | When making changes to your account through the Account Settings page within the web application and you do not enter your email address in the Confirm Email field, the "Will you be using the web services API to develop software to exchange data with Portfolio Manager?" field gets set to No and you will not be able to use web services. |
Aug 8, 2013 | 4391 | Resolved | Resolved | When submitting meter share requests through the web application, duplicate requests were getting generated. As a result, the share request could not be accepted or rejected. A fix has been made to stop creating duplicate requests however the cleanup of existing duplicate requests is still in progress. |
Aug 6, 2013 | 4373 | Resolved | Resolved | The unit of measure for the following 2 hotel characteristics is not tracked within the hotel XML schema: Full-Service Spa Floor Area and Gym/Fitness Center Floor Area. As a result, the following occurs when processing hotels.
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Aug 6, 2013 | 4369 | Resolved | N/A | Web service users cannot re-apply for LIVE environment access. |
Aug 5, 2013 | 4358 | Resolved | Resolved | Web service users with very large portfolios cannot log into the web application. |
Aug 5, 2013 | 4355 | Resolved | Resolved | Submitting property/meter share requests through Portfolio Manager for the purpose of data exchange does not work with the latest version of Chrome (28.0.1500.95) and older versions of Firefox. |
Aug 5, 2013 | 4278 | Resolved | Resolved | Users that have a large amount of properties shared will encounter an application time-out when attempting to access the Sharing tab within the web application. Users will encounter this after submitting a property share request. |
Aug 2, 2013 | 4352 | Resolved | Resolved | The notification that a disconnect occurred cannot be cleared from the web application. |
Aug 2, 2013 | 4351 | Resolved | Resolved | User cannot reconnect after disconnecting from a web service user.
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Aug 1, 2013 | 4347 | Resolved | Resolved | When submitting meter share requests for data exchange and custom field values are required, custom field values are incorrectly being required for those meters that are not selected. |
Aug 1, 2013 | 4268 | Resolved | Resolved | Meter level custom field prompts are repeated when a user attempts to share a meter. This only occurs if the corresponding property contains multiple meters. |
Jul 30, 2013 | 4327 | Resolved | Resolved | The last bill date for a meter exists in the meter XML schema. This field corresponds to the "inactiveDate" XML element which is not named accurately. No XML schema changes were done. |
Jul 26, 2013 | 4295 | Resolved | Resolved | The Building Unique Identifier values for non-federal buildings were not migrated over from the old system. |
Jul 26, 2013 | 4294 | Resolved | Resolved | The IT Energy Configuration value for several data centers were not migrated correctly from the old system. UPDATE: Data corrections were done on 11/26/2013. |
Jul 26, 2013 | 4292 | Resolved | Resolved | Properties with multiple offices should be able to receive a score when one of the offices has no GFA. |
Jul 26, 2013 | 4290 | Resolved | Resolved | Any web service trying to retrieve property information with a NULL address-1 field fails. |
Jul 26, 2013 | 4286 | Resolved | N/A | Cannot accept/reject pending account, property, and meter share requests that were migrated from ABS 2.5. This defect could result in any of the following HTTP error codes:
UPDATE (from release 1.12 on 11/19/2013 and release 1.14 on 12/18/2013): Improvements have been made when accepting/rejecting a share via web services. |
Jul 25, 2013 | 4281 | Resolved | Resolved | When creating an account for a country other than US or Canada, the province should be required. |
Jul 24, 2013 | 4272 | Resolved | Resolved | The "Number of Rooms" hotel characteristic was not correctly migrated from the old system. Update: Data corrected on 8/6/2013. |
Jul 24, 2013 | 4267 | Resolved | Resolved | Pagination links that refer to pending connections and property and meter shares requests are incorrect. |
Jul 23, 2013 | 4254 | Resolved | Resolved | Web service users cannot log into the web application who do not have a "Terms of Use" defined. |
Jul 22, 2013 | 4251 | Resolved | Resolved | The web services that return the unique identifiers based on ABS 2.5 external identifiers fail when they contain values that are URL encoded. |
Jul 22, 2013 | 4250 | Resolved | Resolved | The web service that returns the unique identifier for a meter based on a specific espCustID/espBldgID/espMeterID combination is not using the espBldgID during the lookup. No XML schema changes were needed. |
Jul 22, 2013 | 4245 | Resolved | Resolved | The standard ID named "NYC Bureau Block and Lot (BBL)" should be named "NYC Borough Block and Lot (BBL)". |
Jul 19, 2013 | 4238 | Resolved | Resolved | Energy project information were not correctly migrated over from the old system. |
Jul 18, 2013 | 4234 | Resolved | Resolved | Canadian properties do not have weather stations assigned to them correctly. |
Jul 18, 2013 | 4233 | Resolved | Resolved | The "Hours of Operation" characteristic for the Swimming Pool property use type was incorrectly migrated over from the old system. |
Jul 18, 2013 | 4232 | Resolved | Resolved | Suppress all emails that are sent out from the web service test environment. |
Jul 18, 2013 | 4229 | Resolved | Resolved | Only allow one level of properties (children) to be added under a property. |
Jul 18, 2013 | 4219 | Resolved | Resolved | Incorrect default values for the following required property use characteristics: K12/Student Seating Capacity; K12/Number of Workers; Retail/Single Store; Retail/Exterior Entrance to Public. |
Jul 17, 2013 | 4214 | Resolved | Resolved | Properties with no metering configuration values need to be migrated from the old system with the value of "Whole Property". |
Jun 21, 2013 | 4130 | N/A | Resolved | Within the TEST environment only, cannot simulate generating read/write meter access requests. |
Jun 18, 2013 | 4108 | Resolved | Resolved | Reword error message that is returned when trying to add a water meter of "Other" type without providing an additional description. |
Jun 17, 2013 | 4103 | Resolved | Resolved | The Get-Metric web service is returning "Other" for the metric "systemDefinedPropertyType" instead of "Office" for a property that has Office as its primary property-use type. |
Jun 11, 2013 | 4074 | Resolved | Resolved | Do not allow decimals for gross floor area. This includes the gross floor area for each property-use type as well as ones that are property-use type specific like K12's gymnasium gross floor area. |
Jun 11, 2013 | 4064 | Resolved | Resolved | Retrieving a property's meter association fails if the meter association is of "Combination of Tenant and Common Area Consumption". |
Jun 11, 2013 | 3517 | Resolved | Resolved | Retrieving consumption data fails for green power that was generated at an unknown location. |
Jun 10, 2013 | 4058 | Resolved | Resolved | Missing audit fields when retrieving a list of pending property and meter shares. |
Jun 10, 2013 | 4054 | Resolved | Resolved | Correct schema annotation for "Number of Weekdays" characteristic to say "Number of weekdays (Monday through Friday) the property is open. This will be an number between 0 and 5." |
Jun 10, 2013 | 4053 | Resolved | Resolved | Retrieving a property unique identifier value for a property always fails. |
Jun 4, 2013 | 4050 | Resolved | Resolved | The GFA of a Bank Branch must be >= 1000 square feet in order to receive a score. |
Jun 4, 2013 | 4049 | Resolved | Resolved | When creating a property-use detail revision history and the currentAsOf date is not provided the error message should read "[currentAsOf] field is required for update operation." instead of "currentAsOfDate". |
Jun 4, 2013 | 4048 | Resolved | Resolved | Include propertyId in a notification response when a meter is deleted. |
May 22, 2013 | 3977 | Resolved | Resolved | Allow negative meter consumption values. |
May 19, 2013 | 3943 | Resolved | Resolved | Only one child building can belong to one parent property. |
May 1, 2013 | 3837 | Resolved | Resolved | Get-Metrics web service does not allow a one-day overlap in meter consumption data when calculating metrics. |
Apr 25, 2013 | 3758 | Resolved | Resolved | Get-Metrics web service does not return the proper value for metric identifier "systemDefinedPropertyType". |
Apr 25, 2013 | 3756 | Resolved | Resolved | When disconnecting from a customer or unsharing from a customer's property, all affected meters should be automatically unshared. |
Apr 24, 2013 | 3748 | Resolved | Resolved | The Get-Property-Use-Meter association web service is not returning the correction information. |
Mar 18, 2013 | 3395 | Resolved | Resolved | Accepting a meter share request should correctly accept the corresponding pending property share request for the correct access. |
Mar 13, 2013 | 3372 | Resolved | Resolved | Cannot accept or reject a read-only meter share if another user has full access on it. |
Mar 7, 2013 | 3348 | Resolved | Resolved | The Get-Consumption-Data web service should return a HTTP 200 with no XML consumption records if a meter does not have any consumption records. |
Mar 4, 2013 | 3323 | Resolved | Resolved | Accepting/rejecting a connection/share request does not work if there a two-way pending request between both users. |
Feb 28, 2013 | 3263 | Resolved | Resolved | GET/PUT Account web service calls should not require preemptive authorization. |
Feb 25, 2013 | 3249 | Resolved | Resolved | Updated "Testing Web Services" documentation to include a step for associating meters. |
Feb 25, 2013 | 3248 | Resolved | Resolved | Cannot add a building to a property on behalf of a user. |
Feb 22, 2013 | 3244 | Resolved | Resolved | Cannot get a list of buildings for a property after a building is deleted. |
Feb 13, 2013 | 3201 | Resolved | Resolved | Adding a property identifier should return a HTTP 201 instead of 200. |
Feb 7, 2013 | 3182 | Resolved | Resolved | Retrieving a property use of Supermarket fails. |
Feb 1, 2013 | 3130 | Resolved | Resolved | The accountId is incorrectly being returned by the Get-Notifications web service. |
Feb 1, 2013 | 3123 | Resolved | Resolved | Change espSpaceID mapping web service to include espBldgID as input. The input should be "espCustID + espBldgID + espSpaceID". |
Jan 9, 2013 | 2877 | Resolved | Resolved | The "otherFederalPropertyId" XML element will be removed from the property XML schema. The information that this maps to will be considered a "unique identifier" so it will be accessible from the set of web services listed under the "Unique Identifiers" section of the Property Services API documentation page. It won't be accessible from a GET/POST/PUT property web service call. This change will be available soon. |
Jan 9, 2013 | 2870 | Resolved | Resolved | Calling the GET web services for accounts, properties, meters, and property-uses should not be updating the lastUpdatedDate audit information. This fix will be available soon. |
Jan 9, 2013 | 2642 | Resolved | Resolved | Functionality to manage default values for property-use details is not currently available yet but will be available soon. This functionality includes being able to distinguish between user-provided values and default values calculated by the system. |
Dec 17, 2012 | 2889 | Resolved | Resolved | Updated schema annotation for "energyExportedOffSite" in meterConsumptionData.xsd to "The amount of energy exported off site from an on-site solar or on-site wind installation." |
Nov 9, 2012 | 2721 | Resolved | Resolved | The swimming pool XML schema (swimmingPool.xsd) is incorrectly referencing the monthsSchoolInUse XML element. It should reference the monthsInUse XML element. This involves a change to the swimmingPool.xsd schema file. |
Nov 8, 2012 | 2719 | Resolved | Resolved | Minimum and maximum string lengths of 1 and 500 on the property-use name need to be enforced on each property-use type schema. This fix includes changes to the the majority of the schema files under the "propertyUse" schema folder. |
Nov 6, 2012 | 2655 | Resolved | Resolved | HTTP 500 error occurs when adding a Canadian property. |
Oct 30, 2012 | 2600 | Resolved | Resolved | "Average Flow" is no longer a characteristic that needs to be provided for a "Drinking Water Treatment & Distribution" property use type. This fix includes a change to the following schema files: drinkingWaterTreatmentAndDistribution.xsd, useDetailsRevisions.xsd, and characteristics.xsd. |
Oct 23, 2012 | 2565 | Resolved | Resolved | "Average Flow" is no longer a supported meter type and will be removed from the "meter.xsd" schema. Also "Other - All (Water)" needs to be edited to use a standard hyphen. |
Oct 23, 2012 | 2305 | Resolved | Resolved | The meter association web service should not allow property-level meters (i.e., Electric, Natural Gas) to be associated to property uses (i.e., Office, Hotel). Similarly, property-use-level meters cannot be associated to the property itself. For example, an IT meter cannot be associated to the property itself. It can only be associated to a Data Center property use type. Also, an electric meter cannot be associated to a Data Center property use type. It can only be associated to the property itself. |
Oct 17, 2012 | 2560 | Resolved | Resolved | When a new meter is added, users who have access to the corresponding property were automatically given access to the newly added meter. A fix has been applied to only give meter access to the property owner and the provider who is adding the meter. No further access is given to users who have access to the corresponding property. This fix did not involve any schema changes. |
Oct 16, 2012 | 2554 | Resolved | Resolved | When calling the web service to retrieve the list of pending meter share requests, the results should include the propertyId for each pending meter. This fix includes a change to the authorization.xsd schema file. |
Oct 5, 2012 | 2452 | Resolved | Resolved | Updates to the API documentation were done where links to the request and response schemas were corrected for several "property use" web services. |
Sep 27, 2012 | 2418 | Resolved | Resolved | Need complete URL to the "add account" web service example in the "Testing Web Services" document. |
Sep 27, 2012 | 2365 | Resolved | Resolved | Cannot add the following property uses: Indoor Arena, Stadium (Closed), and Stadium (Open). |